Our Services

Custom Software Development

At Real Solution Partners, we offer cutting-edge custom software development services that are tailored to meet the unique needs of our clients. We understand that each business is different and that there is no one-size-fits-all solution to software development. Our team of experienced developers and designers has expertise in a variety of technologies and programming languages, and they are equipped to handle even the most complex projects.

Our software development process begins with a thorough analysis of our client’s business needs and objectives. We then develop a customized plan that outlines the project scope, timeline, and budget. Our team of developers and designers then uses agile methodologies to design, develop, and deploy software solutions that meet our clients’ specifications.

Our custom software development services include web and mobile application development, software integration, testing, and maintenance. We also offer cloud-based software solutions that are scalable, reliable, and secure. Our focus on using the latest technologies and development methodologies ensures that our clients receive software solutions that are up-to-date and future-proof.

We pride ourselves on our commitment to customer satisfaction. We work closely with our clients throughout the software development process to ensure that we are meeting their needs and exceeding their expectations. Our goal is to deliver software solutions that help our clients achieve their business objectives and drive growth.

Mobile App Development

We specialize in providing innovative mobile app development services that help our clients achieve their business objectives. Our mobile app development services are tailored to meet the unique needs of each client, ensuring that the final product is user-friendly, efficient, and scalable.

Our team of experienced mobile app developers utilizes the latest technologies and development frameworks to create custom mobile apps that can be integrated with a variety of platforms, including iOS and Android. We follow a rigorous development process that ensures quality, security, and performance.

We work closely with our clients throughout the entire mobile app development process, from conceptualization to launch, ensuring that every aspect of the app aligns with their business objectives. Our team also provides ongoing support and maintenance to ensure that the app continues to perform optimally.

We take pride in our ability to deliver cost-effective mobile app development services while maintaining high-quality standards. Our solutions have helped businesses in various industries to improve their productivity, boost customer engagement, and drive revenue growth.

Dedicated Team / IT Staff Augmentation

At Real Solution Partners, we understand that finding the right talent for your IT projects can be a challenging task. That’s why we offer dedicated team and IT staff augmentation services to help businesses build high-performing teams quickly and efficiently.

Our team augmentation model allows us to bring together the right talent to tackle even the most complex projects. We have a vast network of experienced developers, designers, and IT professionals that we can tap into, allowing us to quickly build teams based on your unique requirements.

Our flexible engagement model allows you to scale your team up or down as your project needs change, providing you with the flexibility to manage your IT staffing needs more efficiently. Our dedicated team and staff augmentation services enable us to deliver software solutions on time and within budget while maintaining high-quality standards.

With our team augmentation services, you can access the technical expertise you need without the added overhead costs associated with hiring and maintaining full-time employees. We work with you to understand your unique business needs and provide the talent and expertise you need to succeed.

Software QA/Testing

Real Solution Partners understands the importance of delivering high-quality software that meets the needs of our clients. That’s why we provide software QA/testing services to ensure that our clients’ software is free from defects and performs optimally. Our testing services cover a wide range of areas, including functional, performance, security, usability, and compatibility testing.

Our team of experienced QA/testing professionals uses the latest tools and technologies to identify any potential issues in the software and provide recommendations for improvement. We follow a comprehensive testing process that involves requirements analysis, test planning, test design, test execution, and defect tracking.

We offer both manual and automated testing services depending on the specific needs of our clients. Our automation testing services are designed to improve efficiency and accuracy while reducing testing time and costs. We also provide continuous testing services to ensure that any new changes or updates to the software do not affect its functionality.

We are committed to delivering high-quality software that meets our clients’ needs and exceeds their expectations. Our software QA/testing services are an integral part of our approach to software development, and we take pride in providing our clients with the best possible service.

Web Development

We offer customized and scalable web development solutions for businesses of all sizes. Our team of experts is proficient in developing high-quality, responsive, and user-friendly websites that cater to the needs of your business and customers. We follow a streamlined development process that ensures timely delivery and budget-friendly solutions.

Our web development services include a thorough understanding of your business objectives and target audience to ensure we deliver a website that meets your specific needs. We specialize in developing custom web applications, e-commerce websites, CMS platforms, and other web-based solutions that enhance your online presence.

We use the latest web development technologies and frameworks, such as HTML5, CSS3, JavaScript, ReactJS, AngularJS, and NodeJS, to create websites that are fast, responsive, and reliable. Our team of web developers, designers, and project managers work collaboratively with you to ensure your vision is translated into a visually appealing and functional website that represents your brand.

Partner with RSP for your web development needs and experience top-notch quality, customized solutions, and exceptional customer service.

Corporate Training

We believe that investing in employee training and development is essential for the growth and success of any business. That’s why we offer corporate training services to help organizations enhance the skills of their workforce.

Our training services cover a wide range of topics, including software development, project management, and communication skills. We understand that every company has unique training needs, and we tailor our programs to meet the specific requirements of each organization. Our trainers are experts in their fields and have extensive experience in delivering effective and engaging training sessions.

We use a variety of training methods, including hands-on workshops, interactive online courses, and personalized coaching sessions. We work closely with our clients to ensure that their employees receive the training they need to excel in their roles and contribute to the growth of the organization.

Investing in corporate training with Real Solution Partners is an investment in your employees, your business, and your future success.

Customer Service

At Real Solution Partners, we believe in putting our customers at the center of everything we do. We understand that providing exceptional customer service is crucial to building long-lasting relationships with our clients. Our customer service team is highly trained and dedicated to ensuring that our clients have the best experience possible.

From the initial contact to ongoing support, we strive to exceed our client’s expectations at every stage of the process. Our team is always available to answer any questions, provide technical support, and ensure that our clients’ needs are met promptly.

We offer a range of customer services, including 24/7 support, regular check-ins, and feedback surveys. We are committed to understanding our client’s unique requirements and providing tailored solutions that meet their business objectives.

At Real Solution Partners, we know that our success is dependent on our clients’ success. Therefore, we work tirelessly to ensure that our customers are happy with our services, and we continuously strive to improve our processes and offerings to meet their evolving needs.

Answering Service

As a company, we understand that customer satisfaction is essential to the success of any business. That’s why we offer professional answering services to help businesses provide top-notch customer service. Our answering services are designed to help businesses manage their incoming calls and messages efficiently.

We offer customized answering services that cater to the specific needs of each client. Our team of experienced professionals is available 24/7 to answer calls, take messages, and handle customer inquiries. We use the latest technology and tools to ensure that our clients’ calls are answered promptly and accurately.

Our answering services also come with a range of features, including call forwarding, call screening, message taking, and more. We understand the importance of providing exceptional customer service, and we work hard to ensure that our clients’ customers are always satisfied with the service they receive.

Custom Back-Office Support

We provide customized solutions that are tailored to meet the specific requirements of our clients. Our back-office support team has years of experience providing quality services that help businesses streamline their operations and improve efficiency.

We offer a wide range of back-office support services, including data entry, document management, accounting, customer service, and administrative support. Our team works closely with clients to understand their needs, create customized workflows, and implement solutions that meet their specific requirements.

Our experienced professionals use state-of-the-art technology to provide quality back-office support services to our clients. We maintain strict security and confidentiality protocols to ensure that our client’s sensitive data is protected at all times.

Customer Support

Our call center can provide customer support services for a variety of industries, such as healthcare, telecommunications, finance, and e-commerce. Agents can handle inquiries, complaints, and issues related to products or services, as well as provide technical support and troubleshooting assistance.

Our highly trained agents can handle customer inquiries, complaints, and issues related to products or services, ensuring that each customer receives the attention and assistance they need. Our team is equipped to provide technical support and troubleshooting assistance to resolve any issues that customers may encounter.

Our customer support services are designed to ensure that your customers have a positive experience with your brand, and we work closely with our clients to understand their unique needs and requirements. We offer a range of support channels, including phone, email, chat, and social media, to ensure that customers can easily reach out to us for help.

With our customer support services, you can be confident that your customers are in good hands and receive the best possible support and service.

Sales and telemarketing

Agents can offer sales and telemarketing services, which can include lead generation, appointment setting, customer acquisition, cross-selling, and upselling. Agents can make outbound calls to prospective customers, promote products or services and close sales.

 we understand the importance of driving sales and growing businesses. That’s why we offer top-notch sales and telemarketing services to our clients. Our trained and experienced agents specialize in lead generation, appointment setting, customer acquisition, cross-selling, and upselling. We can make outbound calls on behalf of our clients to reach prospective customers and increase sales opportunities.

Our sales and telemarketing services are designed to help businesses of all sizes and industries to meet their sales goals and grow their customer base. Our agents are trained to use effective sales techniques and strategies to promote products and services, close deals, and build customer relationships. We also provide regular feedback to our clients on the effectiveness of our campaigns and help them optimize their sales processes.

At Real Solution Partners, we pride ourselves on our ability to deliver results and exceed our clients’ expectations. We are committed to helping our clients succeed and grow their businesses through our sales and telemarketing services.

Help desk support

Our call center agents can provide help desk support for IT and software-related issues. They can offer technical assistance and troubleshooting for software applications, hardware devices, and network connectivity issues.

Real Solution Partners provides top-notch help desk support services to clients in various industries, including IT and software. Our call center agents are equipped to handle a wide range of technical issues related to software applications, hardware devices, and network connectivity. Our help desk support services are designed to ensure that clients have minimal downtime and can continue with their daily operations without interruptions.

Our agents are trained to provide technical assistance and troubleshooting for a variety of IT and software-related issues. They can also offer remote support, which allows them to quickly and efficiently resolve issues without the need for an on-site visit. With our help desk support services, clients can rest assured that their technical issues will be resolved in a timely and efficient manner, ensuring that they can focus on their core business activities.

Market research

Call center employees can conduct market research and surveys on behalf of businesses, collecting data and feedback from customers on various topics such as customer satisfaction, product or service feedback, and market trends.

Emergency response: 

Call centers can provide emergency response services, such as disaster recovery, crisis management, and medical emergency dispatch. Agents can respond to emergency situations and dispatch appropriate personnel or resources as needed.

24/7 Answering service 

Answering services help businesses with the benefits of round-the-clock customer support and increased availability. These services can also help businesses capture missed opportunities and generate leads by ensuring that every call is answered promptly and professionally. 

Overall, our call center service can provide businesses with a cost-effective and efficient way to manage incoming calls and provide excellent customer service, without the need for additional staff or infrastructure. We can cover a range of services such as:

  • Inbound call management
  • Message taking and forwarding
  • Appointment scheduling and confirmation
  • Help desk support
  • Virtual receptionist services
  • Order taking
  • Emergency response
  • Multilingual support

Our 24/7 answering services take customer support to the next level by ensuring that our clients never miss a call or an opportunity, no matter the time of day or night. With our highly trained and skilled call center agents, we provide seamless and uninterrupted coverage to support businesses in meeting their customer needs at all times.

Our 24/7 answering services are designed to be flexible and customizable, to meet the unique requirements of each client. We provide inbound call management, message taking and forwarding, appointment scheduling and confirmation, virtual receptionist services, help desk support, order taking, emergency response, and multilingual support.

With our 24/7 answering services, businesses can rest assured that their customers will always be attended to professionally and efficiently, even during after-hours, weekends, and holidays. Our services are also cost-effective, as they eliminate the need for businesses to invest in additional staff, equipment, and infrastructure to manage incoming calls.

Administrative Tasks

As a company, we provide a wide range of administrative task services to our clients, which can help businesses manage their daily operations more effectively. Our experienced team can handle tasks such as data entry and database management, bookkeeping and accounting, human resources and payroll administration, customer service and support, appointment scheduling and calendar management, social media management and marketing, content creation and copywriting, email and chat support, transcription and translation services, and travel booking and itinerary management.

Outsourcing administrative tasks can provide businesses with many benefits, including more time and resources to focus on core business activities, improved accuracy and efficiency, access to specialized skills and expertise, industry best practices and insights, increased productivity, and cost savings. By outsourcing administrative tasks to our team, businesses can ensure compliance with data privacy regulations and minimize the risks of data breaches or security incidents.

Overall, our administrative task services can help businesses reduce their workload, streamline their operations, and achieve their goals more efficiently and effectively.

No-fault and WC Billing collection

As a company, we specialize in providing highly trained workers to assist medical billing collection practices in the US, specifically in No-Fault and Workers’ Compensation. Our resources are skilled in handling various tasks essential to the medical billing process. These tasks include claim follow-up, verification of benefits and pre-authorizations, appeals and denial management, insurance payment collections, and compliance with HIPPA  regulations.

Outsourcing to our trained workers offers numerous advantages to billing collection practices. These benefits include improved accuracy and timeliness in claim processing, reduced administrative burden on in-house staff, enhanced cash flow and revenue cycle management, access to specialized expertise in No-Fault and Workers’ Compensation regulations, minimized risk of claim denials and payment delays, and adherence to HIPAA and other regulatory requirements. Our team employs industry best practices to ensure maximum reimbursement and streamlined operations.

By partnering with us, billing collection practices can focus on their core functions while leveraging our expertise to handle complex billing collection processes. Our services are designed to enhance operational efficiency, ensure financial stability, and support the overall growth of billing collection practices.

Our outsourced workers for No-Fault and Workers’ Compensation medical billing collection help practices reduce cost, optimize the revenue cycle, and achieve financial goals more effectively and efficiently.

Auto Insurance Agents

As a company, we provide highly trained offshore professionals to support auto insurance agencies in managing their daily operations and enhancing their service offerings. Our offshore resources bring several key benefits, including lowering operational costs, improving customer support and satisfaction, extending phone answering hours, and providing access to trained and specialized resources.

Outsourcing to our offshore professionals offers numerous advantages to auto insurance agencies:

  • Lower Operational Costs: By utilizing offshore resources, agencies can significantly reduce labor and operational expenses. Our cost-effective solutions help agencies allocate resources more efficiently, allowing them to invest in core business activities and growth opportunities.
  • Improved Customer Support and Satisfaction: Our team is trained to deliver exceptional customer service, ensuring quick and accurate responses to policy inquiries, claims processing, and other customer needs. Enhanced customer support leads to higher satisfaction and retention rates.
  • Extended Phone Answering Hours: With our offshore team, agencies can offer extended phone answering hours, providing support beyond standard business hours. This ensures that customer inquiries and issues are addressed promptly, improving overall service accessibility and responsiveness.
  • Access to Trained Resources: Our professionals are well-versed in the auto insurance industry, and equipped with the necessary skills and knowledge to handle tasks such as policy management, claims processing, underwriting support, billing and collections, compliance, and data analysis. This specialized expertise enhances the efficiency and accuracy of operations.

By partnering with us, auto insurance agencies can focus on their core functions while leveraging our offshore team’s expertise to handle complex operational tasks. Our services are designed to enhance operational efficiency, ensure compliance with industry regulations, and support the overall growth of auto insurance agencies.

Overall, our outsourced offshore resources for auto insurance agencies help businesses reduce administrative workload, optimize their operations, and achieve their business goals more effectively and efficiently.

Let’s discuss how we can help you with your project

Send us your requirements on Info@RealSolutionPartners.com or call
+1 516-495-9493